NEED HELP？

1.If you would like to return an item, please contact our customer support via email at (support.eu@camplux.com) Monday - Friday from 9 am -5 pm to request a return within 30 days of delivery for a full refund. When contacting our support team ensure you provide them with your return reason.

2.Returns made without approval will not be accepted as to we have different return addresses for different products.

3.For returns due to buyers remorse (ie: Order by mistake, Does not fit, Change my mind, No longer needed, etc) customers are responsible for the return shipping cost along with a 20% restocking fee applied. You should also save your tracking number to confirm when your item has been received at our location. Items being returned due to defects or quality issues a pre-paid return label will be provided to you upon you providing us with any pictures/videos showing the issue you are encountering.

4: If an item is found to be damaged in shipping. Do not accept or sign for the product. Simply refuse the package with the carrier and contact our customer support asap.